Norwich punches above its weight in retail terms and is regarded as one of Britain's major regional shopping centres. The Castle Mall shopping mall has recently been joined by a major new city-centre development, the Chapelfield mall, on the site of a former chocolate factory. It has a big "Cigar entwined in a wire frame" sculpture on top to serve as a visible landmark.
Other than the shopping centres there is a big John Lewis, Marks and Spencer, Debenhams and local department store Jarrolds. This particular store is unusual in that it is still locally owned and gives 25% of its profits to the John Jarrold Trust - a charity that grant aids worthy causes. London Street is nearby and was England's first pedestrianised street. The market is the site of the principal shopping area and is occupied by well-known chain stores; additionally, a wide range of independent specialist stores is concentrated around the Upper Goat Lane/Pottergate/St. Benedict's area of the city centre. This area is known as the Norwich Lanes.One street not to miss is Elm Hill. It's a medieval cobbled street near Norwich Cathedral that backs onto the River Wensum and is renowned for its antiques and tea shops.
That leaves us with the market! Apparently the largest permanent outdoor market in Europe, and one of the finest city markets in the UK. It has recently been refurbished and is a riot of primary colours and retracting roofs. It was designed by the same architect as the Castle Mall, Michael Innes.
Just outside the city centre are a number of shops worth a look. Upper St Giles is home to a number of independent shops, restaurants and delicatessens. Over the bridge and down Earlham Road towards the University of East Anglia UEA is a fine independent organic and local food shop called the Green Grocers. You will find a good range of locally sourced food as well as catering for vegetarian and vegans. They have a Farmers' Market outside the shop every second sunday of the month.